A Merseyside care home has been told it requires improvement in a recent report published by the Care Quality Commission (CQC).
Kingswood Mount Care Home on Woolton Road in Allerton was given a disappointing CQC rating as it was found staff didn't assure inspectors all measures were taken to prevent the spread of infection. The report pointed out people staying at the home weren't fully protected against the spread of infection and that PPE was not effectively used.
People were also at a heightened risk of Covid-19 due to shared equipment and communal areas not being thoroughly cleaned after each use and equipment used to support residents was left unclean and unhygienic with the likes of wheelchairs, walking aids and pressure-relieving cushions left stained with "spillages, bodily fluids and food debris". Along with the lack of prevention and control of infection, the CQC said: "there was an inconsistent approach to managing some of the risks to people's health and wellbeing."
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The report stated the care home didn't always monitor people's support needs accurately and there were gaps in continuous monitoring from the previous year in ongoing records. People's bedrooms were also in poor condition and the fire safety in the home was not "robust".
It was reported there was a mixed view on the staffing at the home with some staff seeming happy but others claiming there were not enough staff at times, including one comment: "I worry that staffing level is too low." The provider did however evidence that it was recruiting permanent and agency staff.
The safety of the service was rated on a whole as requiring improvement but when the CQC questioned whether the service was well-led it was deemed as inadequate. The inspector found the service was not managed effectively and that there was a lack of "accountability, responsibility and scrutiny at all levels which had an impact on people's safety and the quality of service.
The systems used for "assessing, monitoring and improving quality and safety of the service were ineffective" as well as the records that are used to monitor risks were "not fully complete and kept up to date". Following the report that has ranked the care home as "requires improvement", it has told the CQC that it will improve the areas they have faltered in.
Harbour Healthcare, the company that runs Kingswood Mount Care Home was approached for comment.
