Pontin's have come under fire once again after a guest complained that one of the resort's sofa beds cut her dad's fingertip "clean off".
The raging visitor posted the brutal comment on a TripAdvisor review.
It is the latest problem for the under-fire holiday firm after the equalities watchdog said it is investigating over concerns they might be discriminating against Gypsies and travellers.
The father was "bleeding everywhere" after the incident during a stay at the Brean Sands holiday park, the woman claims.
The man's daughter took to TripAdvisor to complain and her raging review is one of a long line of scathing verdicts about the budget resort.
Melissa M wrote: "Avoid this place at all costs!! Where to start? The faulty sofa bed slammed down on my Dads hand, resulting in him losing his fingertip which was cut clean off!
"The staff were only concerned about not getting into trouble - no apologies or compassion - just panic filling an accident form to blame him while he was bleeding everywhere. Absolutely appalling service.
"Furthermore, my mother is disabled and we were informed the shower was accessible, however on arrival found it was a normal bath that needed to be climbed in. She cannot lift her legs and they wouldn't move us, she couldn't wash for our whole stay.
"There was laughably limited cutlery and utensils, and a microwave balancing precariously on a tiny work surface which could easily fall.
"This place is pretty infamous for being just a horrible camp in general, though we were unaware it was actually dangerous to stay here until it was too late! Do not take your children BE WARNED!"
Mirror Online have approached Pontins for comment.
The review comes days after a whistle-blower said the company had been using an "undesirable guests" list - excluding gypsies and travellers.
Equality and Human Rights Commission will now investigate to see if laws were broken following complaints.
They verified the claims and said Pontins' practices included publishing a list of Irish surnames that staff are not permitted to accept bookings from.
"Any business that refuses to provide services to guests due to their race or ethnic group is likely to be breaking equality law," Equality and Human Rights Commission chief executive Marcial Boo said.
"We signed a legally binding agreement with Pontins last year, which we expected to address our concerns about discriminatory behaviour.
"The company's failure to comply has left us with no choice but to use stronger enforcement powers to investigate further."
