A family who had their holiday flights cancelled at the last minute got their money back plus expenses - after sending bailiffs to Luton Airport. Dad Russell Quirk, 55, took action after Wizz Air pulled is family's scheduled trip just three hours before take-off.
They were left £3,900 out of pocket after he was forced to buy new, last-minute flights to Portugal when his original tickets were cancelled just as he was about to leave home. The dad-of-four was forced to splash out over £2,700 on next day flights to Portugal, over four times his original £700 fee, despite booking his seats four months in advance.
He feared his family would miss their much-needed summer holiday back in May 2022 and that he would lose out on roughly £6,000 for hotel and travel costs. Russell, who was travelling with his three daughters and his wife to Faro in Portugal, only found out his flights with Wizz Air had been cancelled on an email sent to him three hours before they were set to fly.
