Overflowing bins and dodgy internet in "high-quality" student accommodation are leaving students and their parents out of pocket.
The parent of a first year student living in Copperas House, on Copperas Hill, contacted The ECHO after trying to contact the owners of the property, Urban Sleep, about a number of issues. The parent, who asked not to be named, said his daughter had mentioned to him that the bins in her accommodation were overflowing regularly.
It wasn't until a few weeks later when he visited the accommodation he saw the bins overflowing and dozens of bin bags and pizza boxes all over the floor. He took a video of this on his mobile phone before trying to contact Urban Sleep again.