A dad tragically died on Christmas Eve while waiting for an ambulance, with his devastated family calling 999 three times.
Minnie Rahman said her dad Iqbal, 58, felt as though 'nobody was coming to help him' as his condition worsened. But Minnie, 34, refused to blame NHS staff, saying: “The government created this situation.”
On a Christmas Eve of chaos, West Midlands Ambulance Service received its first call from Iqbal’s family at 7.07pm. He was triaged as a category 5 case, requiring a callback with advice from a paramedic or nurse.