CyberGhost is a Romanian-based VPN founded in 2011, giving it over 12-years of experience in the industry. This makes it one of the longest-standing VPNs still active. Similarly experienced VPNs include HideMyAss! (2005), PureVPN (2007), VyprVPN (2009), Private Internet Access (2010), and TunnelBear (2011). It claims to have around 38 million users worldwide, and that number keeps growing.
Kape Technologies acquired CyberGhost in 2020. Kape also owns ExpressVPN, Private Internet Access, and ZenMate VPN. CyberGhost has headquarters in Romania and Germany, two online privacy–friendly countries.
The VPN has a fast global network that covers 100 countries, and excellent unblocking and streaming capabilities. Its apps have a clean design, but are light on features, and there haven’t been any upgrades to them in years. This and a few application glitches keep it from ranking higher in our tests.
CyberGhost on paper
Number of servers |
Undisclosed |
Server countries |
124 locations in 100 countries |
Supported platforms |
Windows, Mac, Android, iOS, Android TV, Amazon Fire TV Stick, Linux (command line app), Firefox, and Chrome |
Simultaneous connections |
7 |
Split tunneling |
Windows only |
Kill switch |
Windows and Android only |
Protocols supported |
WireGuard, OpenVPN, and IKEv2 |
Country of registration |
Romania |
Support |
Website, live chat (24/7), and email |
For a quick explanation of any VPN-related terminology, check out our VPN glossary.
CyberGhost price
CyberGhost only has one tier, with three subscription lengths (1 month, 6 months, and 2 years). The 2-year plan renews as a 1-year plan, which may confuse users if they don’t read the fine print.
1 month |
6 months |
2 years (renews as 1 year) |
|
CyberGhost |
$12.99 |
$6.99 ($x upfront) |
$2.19 per month, renews at $4.75 ($52.56 upfront, $57 upon renewal) |
CyberGhost Security Suite extra cost (add to the above) |
$4.50 |
$3.25 ($19.50 upfront) |
$1 ($24 upfront) |
Dedicated IP |
$5 |
$4 ($24 upfront) |
$2.50 ($60 upfront) |
You can add some beneficial extras to your subscription if you choose – at a cost, of course. CyberGhost Security Suite adds Antivirus and Security Updater to your list of VPN features. The security updater notifies you of any updates to apps and provides privacy recommendations.
Dedicated IP is an affordable way to get a private IP address in one of 12 countries. With a dedicated IP, you get the same IP address every time you connect. This can help you avoid being flagged due to access via a new or unknown IP address (e.g., banks, streaming services, etc.).
CyberGhost allows you to choose from dedicated IPs in Australia, Belgium, Canada (two cities), France, Germany (two cities), Japan, the Netherlands, Singapore, Sweden, Switzerland, the UK (two cities), and the US (six cities).
Pricing is fairly aligned with major competitors like NordVPN, which also charges $12.99 for its monthly subscription.
When comparing CyberGhost's two-year plan to its rivals, it comes out favorably. NordVPN costs 3.39 per month, Surfshark costs $1.99 per month, and ExpressVPN flits between $2.44 and $3.49 per month.
Keep in mind that, when compared to Surfshark – its nearest competitor in price – CyberGhost isn’t as feature-rich. Surfshark offers obfuscation via Camouflage Mode and a kill switch for iOS, Android, macOS, Linux, and Windows, all for a slightly better price. You can find out more about Surfshark in our full Surfshark review.
On the other hand, CyberGhost certainly isn't expensive considering the features and services it does offer, so all in all, it’s an affordable VPN. It accepts payment via credit card, PayPal, Bitcoin, Google Pay, and Apple Pay; though some payment options vary by region. For example, Apple Pay is available in the United States, but not in the UK.
Keep in mind that, when compared to its nearest competitor in price, CyberGhost isn’t as feature-rich.
Regardless of how you pay, all new users subscribing to a 6-month or 2-year plan get a 45-day money-back guarantee. A generous offering since even the biggest leaders in the VPN industry only offer 30 days.
Even new monthly users get a 14-day money-back guarantee; again, that’s not common, so it definitely shows the company's faith in its product. Very impressive.
Rating: 9/10
Does CyberGhost have a free trial?
CyberGhost offers free trials for Windows and macOS (24-hour), Android (3-day), and iOS (7-day).
It doesn’t require any credit card details to use the free trial for Windows and macOS, but Mobile devices require you to set up a payment method via your app store.
You won’t be billed if you cancel the plan before the trial expires, though.
CyberGhost features
CyberGhost isn’t cohesive when it comes to app features cross-platform.
Features vary greatly by platform, with Windows having the most features, Android pulling a close second, and iOS and macOS getting the short end of the stick.
Windows |
macOS |
Android |
iOS |
|
Protocol |
WireGuard, OpenVPN, IKEv2 |
WireGuard, IKEv2 |
WireGuard, OpenVPN |
WireGuard, IKEv2 |
Kill Switch |
✅ |
❌ |
❌ |
❌ |
Split Tunneling |
✅ Domain only |
❌ |
✅ App only |
❌ |
Auto connect when… |
CyberGhost app launches, a specific other app launches, secure/unsecure Wi-Fi accessed |
Secure/unsecured Wi-Fi accessed |
Secure/unsecured Wi-Fi accessed |
❌ |
When it comes to encryption protocols, you can choose from WireGuard, OpenVPN, and IKEv2 on Windows. The Android app supports WireGuard and OpenVPN, while the macOS and iOS apps offer WireGuard and IKEv2. CyberGhost doesn’t give you a choice between OpenVPN UDP or TCP – it strictly uses OpenVPN UDP.
UDP gives you the best speeds and is the most commonly used with VPNs, but TCP generally provides the most reliable connection in certain situations (e.g., bypassing network firewalls and VPN censorship). Adding the option of TCP would be a nice benefit, and a possible idea for the VPNs' next round of upgrades.
In terms of protocol selection, most rivals, such as ExpressVPN, NordVPN, and Proton VPN all offer a wider range of choices, making CyberGhost look fairly limited.
CyberGhost only provides a kill switch for Windows, so if you use Mac, Android, or iOS, you’re out of luck. We tested the kill switch while connected via WireGuard, OpenVPN, and IKEv2. It did what it was supposed to do: block internet traffic the second the VPN dropped.
That means no data was leaked over the unsecured connection. However, when the connection was forcibly closed, the Windows app didn’t notice. The connection was still protected, but it didn’t show the actual disconnect. This may make you think the issue is with the app, website, or your ISP. If CyberGhost gave a warning, it would be easier to pinpoint the problem.
On the other hand, I did notice it offers a disconnect warning for Android, iOS, and macOS after an unexpected disconnect (ISP outage) – possibly to make up for the lack of a kill switch on those platforms. Unfortunately, it took the VPN 2-3 minutes to alert me that the connection was dropped. That’s plenty of time for your real IP address to be exposed and collected.
CyberGhost's features vary greatly by platform, with Windows having the most features, Android pulling a close second, and iOS and macOS getting the short end of the stick.
Split tunneling is only fully available for Android. The split tunneling for Android is easy to use; the app displays a list of all your currently installed apps, and you get to select the apps you want to route outside of the VPN. CyberGhost’s Windows app has a similar, but basic, split-tunneling feature that lets you exclude specific domain traffic from being routed through the VPN tunnel.
That way, you can access the site via your regular connection, which is particularly useful for banking sites that may flag unknown IP addresses as suspicious. The catch is, you can only use the Windows feature if you connect via OpenVPN, which could greatly reduce your speeds.
CyberGhost’s Windows app also has an option to try to connect using multiple ports while using OpenVPN, but it can only bypass basic VPN blocking – for example, when networks block specific ports associated with OpenVPN use. Besides this basic feature for Windows, CyberGhost doesn’t use any special obfuscation techniques. Websites, your ISP, and anyone else who’s watching will know you’re using a VPN.
Windows gets the best of the best in features when it comes to auto-connect options. The other CyberGhost apps don’t have anywhere near the range of options. You can connect to your chosen location on launch, which is generally how auto-connect works, but you can also choose an app to launch when you connect.
So, if you primarily use your VPN for torrenting, you can set your torrent client to open the minute the VPN connects. That way, when you open the app, it’s already set to a server you know is reliable. CyberGhost’s autoconnect is also able to connect, disconnect, or ask you what to do when you access any network (unsecured or secured).
For example, if you frequent a café with public Wi-Fi, you can set CyberGhost to connect anytime you use that café's network. Private connection, no hassle, no remembering to turn on the VPN before you’re within range of the shop.
CyberGhost doesn’t offer Tor over VPN or multi-hop, but it does include optional DNS blocking for domains known to have links to ads, trackers, and malware. We tested the feature by creating a list of 50 brand-new phishing sites and 50 of the latest malware hosting URLs. CyberGhost didn’t block a single one.
We tested the browser without any ad blocker installed, and it scored 7%. Then we enabled CyberGhost’s ad blocker, and only saw a 2% increase in protection (9%). A free ad-blocking browser like uBlock Origin Lite will give you anywhere from 66-90% blocking strength. That means CyberGhost’s ad blocker doesn’t do its job, and that’s the nice way to put it.
A couple of nice extras are the Connection Checker available for iOS and Android, and Wi-Fi protection (located in the Wi-Fi settings) on all major platforms. Just keep in mind that the exact wording of the features may vary slightly between platforms.
Rating: 8/10
CyberGhost server network
You won’t find a concrete answer if you look up how many servers CyberGhost has; it doesn't have the information listed anywhere (some reviews guess, but we aren’t in the habit of doing that).
What we do know is that the VPN has servers in 124 locations across 100 countries. Before the servers are even broken down, this told me one or two countries likely have the bulk of the server locations, and I wasn’t wrong. Several regions are loaded, including Europe (54) and Asia (30).
Server numbers are on par with smaller VPNs like Hotspot Shield (116), and Windscribe (116), but not quite as impressive as big guns like ExpressVPN (187) or NordVPN (166). More server locations certainly don't equate to a better service, but it's worth making sure CyberGhost offers a server in all the locations you need.
CyberGhost provides 7 "device connections" per user, which means you can install CyberGhost on up to 7 devices. This differs from most VPNs, which go by "simultaneous connections," which means that you can have the apps installed on as many devices as you like, but only have 7 connected at once.
If you've only got a couple of devices, this won't bother you. However, if you have a couple of smart TVs, a laptop, smartphone and perhaps want to set up your partner or friend's devices too, the allotted 7 devices runs out fast. You'll need to log in to the website and completely remove a device to add a new one should you hit the limit. I've said it for years: CyberGhost needs to change this archaic system.
Not all the locations are physical, which isn’t unusual. Many VPNs use virtual locations, often to avoid problems in countries that aren’t VPN-friendly. The VPN’s Cyprus and Egypt locations appear to be hosted in Romania; possibly because its NoSpy servers are located there. Additionally, CyberGhost’s Iran location is hosted in Germany.
Both locations are farther from the target destination, but it could be due to the lack of surveillance laws in Romania and Germany (i.e., better privacy), but that’s just my take. Other than those two exceptions, the servers are where it says they are.
Location name in the app |
Likely real Location is near… |
Andorra |
Netherlands |
Canada, Vancouver |
Canada, Vancouver |
Canada, Montreal |
Canada, Toronto |
Costa Rica |
Believed to be US, Miami |
Cyprus |
Romania |
Egypt |
Romania |
Greenland |
Canada, Montreal |
Iceland |
Netherlands? |
India |
Singapore |
Iran |
Germany, Frankfurt |
Kenya |
Kenya, Nairobi |
Macao |
Singapore |
Myanmar |
Singapore |
Pakistan |
Singapore |
Russia |
Sweden, Stockholm |
Saudi Arabia |
Oman |
UAE |
Oman |
I mentioned earlier that Europe and Asia had the bulk of server locations, but what’s truly surprising is that the US only houses 11 of the 124 locations. In comparison, PIA has at least one server location in each of the 50 US States, while ExpressVPN has 54 locations throughout the country.
Many VPN providers focus on having a strong presence in the US because the country is home to some of the most popular streaming services. The rest of the network is fairly well distributed, and it has a decent showing in South America (9) and Africa (6). CyberGhost also offers specialized servers for streaming, P2P, and gaming, and uses 10 Gbps connections for the best speeds, the new standard connection speed of most top VPNs.
The gaming servers are located in the US, UK, Germany, and France, and it has torrenting-optimized servers across 88 countries. Most of the streaming-optimized servers are for specific platforms, and exist throughout 24 countries, including Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Korea, the Netherlands, Norway, Romania, Singapore, Spain, Sweden, Switzerland, Turkey, the UK, and the US.
Rating: 8/10
Is CyberGhost good for streaming and unblocking?
CyberGhost does a good job of unblocking global majors like Disney+, Prime Video, Netflix, Paramount+, Apple TV+, and DAZN.
It can unlock local paid content in most countries, too, including ESPN, Peacock, Britbox, Philo, Crave, and more.
The VPN unblocks content on free regional platforms, too, including BBC iPlayer, ITV, 9Now, YouTube, and several others.
You do have to choose a streaming server from the server list. The good news is you have plenty to choose from. CyberGhost has multiple servers within each country, each optimized for a specific streaming platform. CyberGhost unlocked most platforms on the first try. Only a couple, like iPlayer and 10 Play, required a server switch.
Most of the time, I only had to switch to another streaming-optimized service in the same location. For example, BBC iPlayer didn’t work with the UK streaming server dedicated to it, but did work when using the server optimized for UK Channel 4. The same happened with Australian streamer 10Play, but the Netflix Australia optimized server was able to unblock it.
This isn’t a big deal, but it would be better if the server designated for the platform worked. You could just pick your platform's server from the Streaming tab (or search for it using the search box), connect, and watch your show. Nevertheless, CyberGhosts unblocking ability is excellent.
While CyberGhost doesn’t support port forwarding, it does offer an in-depth article via its blog that explains the feature and how you can enable it on your router. Its desktop app offers torrenting-optimized servers throughout its network; as with streaming-optimized servers, you will need to manually connect to one.
We did a test download from CyberGhost’s UK, US, and Myanmar locations. Other than the Myanmar location being extremely slow, everything worked as it should. The website feature link connected to torrenting pulls a 404 Error when clicked, which again, looks a bit unprofessional. The VPN has another page dedicated to torrenting with a VPN here, so removing the broken page or using a redirect would be ideal.
Rating: 9/10
How fast is CyberGhost?
First things first, let's get a bit of information about how we test speeds out of the way. We test the speed of the connection prior to connecting to the VPN, using a minimum of three separate testing tools. Each test is performed 5 times, and we take the median result.
We then connect to the VPN’s nearest location using the best protocol available. If the provider offers WireGuard and OpenVPN, we will test speeds using both protocols. The tests are performed 5 times on the VPN connection as well, and again, we take the median result for comparison.
Now, on to the results. CyberGhost’s UK WireGuard speeds were consistent throughout testing. The first round of tests on the nearest server showed speeds of 672 Mbps, while the second was around 676 Mbps, averaging out to around 674 Mbps.
The same was true for the Ireland to US WireGuard connection speeds. Session one reached 407 Mbps, the second session was consistent at 405 Mbps – averaging 406 Mbps overall.
CyberGhost's speeds are more than fast enough for streaming, but a little disappointing considering previous reviews had it matching many of the top VPNs in speed.
OpenVPN speeds were also consistent, but much slower. Speed dips are normal when switching from WireGuard to OpenVPN, on any VPN, because it uses strong encryption methods.
That said, CyberGhost UK OpenVPN speeds were consistent at 196 Mbps in our first session, and 202 Mbps in the second – averaging 199 Mbps. The Ireland to US speeds were even lower at 145 Mbps in the morning, and 135 Mbps in the evening – averaging 140 Mbps.
The speeds are more than fast enough for streaming, but a little disappointing considering previous reviews had it matching many of the fastest VPNs in speed. NordVPN, Surfshark, and ExpressVPN all surpassed 1,000 Mbps in our last tests.
Consistency is what matters to us during testing, and WireGuard and OpenVPN speeds were consistent. If you stick to the standard WireGuard for bandwidth-intensive activities (e.g., streaming, gaming, torrenting), and OpenVPN for security/privacy (e.g., banking, shopping, etc.), it's more than fast enough for any activity.
Rating: 7/10
CyberGhost privacy and security
CyberGhost runs RAM-only servers, so all your session data is wiped every time the servers reboot.
It also has several NoSpy servers based in its Romanian headquarters. A NoSpy server makes it difficult for third parties to physically access its hardware. There's a catch, however – you need to be connected to a Romanian server to benefit from that extra level of security.
On the NoSpy information page on its website, it also mentioned it has ‘many colocated servers’ which are hosted by a third-party data center, but owned and operated by CyberGhost. The VPN claims this has benefits, one of which is the ability to "choose top-tier server hardware to give you better performance," and "configure the server and equip it with the latest technologies."
Call me crazy, but both could be done from a private location instead of a third-party data center. The VPN chooses data centers with "state-of-the-art facilities," but even then, threats can come from inside. Short of a posted guard, how can CyberGhost ensure no one else can access the servers?
We were able to confirm that CyberGhost uses AES-256 encryption by connecting via OpenVPN and watching how CyberGhost’s app set up the protocol. Specifically, it uses AES-256-CBC encryption and SHA-256 authentication.
Most VPNs made the switch to AES-256-GCM for speed, but CBC is still incredibly secure, so no foul there. The VPN doesn't currently offer post-quantum encryption.
CyberGhost is a no-logs VPN and states in its privacy policy, “we do NOT track user traffic performed inside the CyberGhost VPN tunnel, such as: browsing history, traffic destination, search preferences, data content, IP addresses, or DNS queries.”
It goes on to say it doesn't collect the following:
- When users access a service or website
- When specific users are connected to the VPN, or which server they use
- The original IP addresses from a user’s device
It does log performance-related information that isn’t personally identifiable. For example, the company logs how many users successfully connected to the VPN during a given timeframe (e.g., hours, days, months, years) to better understand and manage user demand, but that’s a total only. It does not include the specific users who made those connections.
CyberGhost has passed two independent, third-party audits (2022 and 2024) performed by Deloitte. After a thorough audit, Deloitte found that CyberGhost's procedures and systems are consistent with its no-logs policy.
You can’t read the full audit report unless you’re a paying user which is disappointing, but at least you know your data isn’t at risk, and the company is performing due diligence. If the VPN performs audits every two years, that means it's due to have one this year. That isn’t confirmed, just the current pattern.
Rating: 8/10
CyberGhost apps and compatibility
CyberGhost has apps for Windows, macOS, iOS, Android, and a command-line app for Linux, as well as support for Android TV and Amazon Fire TV Stick. You can manually configure it on routers, and the VPN has extensions for Firefox and Chrome.
There’s no app for Apple TV, and gaming consoles work via a router with CyberGhost manually configured on it. You can also share your Windows/macOS connection or use Smart DNS to connect to gaming consoles.
None of the support platforms have seen upgrades for years. On the upside, updates like security patches and bug fixes are performed as needed. Basically, you won’t see new features, but CyberGhost still maintains the VPN. In the end, that’s what matters most.
The Windows and iOS apps took longer than most to connect. Windows averaged a 7-second connection speed regardless of location, while iOS took 2 minutes to connect me to Phoenix. Worse yet, once iOS did connect, disconnecting was a…process. I clicked the button to disconnect, and after 5 minutes of waiting, instead of disconnecting, it connected me to a server in Chicago.
Disconnecting from the Chicago server went as per normal, so it may have been just a one-off. In another weird glitch instance, once a website is added to the Exclusions list in Windows, the app always connects via OpenVPN, even if you choose another protocol. A heads up saying websites on the Exclusion use OpenVPN exclusively would clear up any confusion.
Rating: 7/10
Is CyberGhost easy to use?
CyberGhost's apps are easy to install and use – I had no complications when installing the Windows, macOS, Android, and iOS apps. If you do have issues, there’s support documentation for most platforms, but it’s pretty basic. Fortunately, live chat and email support are excellent (more on that later), so either way, you get the help you need.
CyberGhost’s app layout is simple across all platforms, and its little Ghostie mascot is cute. Who doesn’t like a friendly ghost the color of sunshine? Moving on, the Connect button is pretty standard: a large button in the center of the app that has a power icon on it. Once you click it, a yellow light spins around the outside of the button until it connects, at which point the power icon turns yellow. Easy to see, easy to use. Nice.
It's worth noting that while pretty easy to understand and use, CyberGhost's apps don't feel quite as mordern or slick as those from ExpressVPN or NordVPN.
When you connect, you can see your current location, VPN IP address, upload and download speeds, protocol, and how long the connection has been active, directly beneath the Connect button.
The only real difference in the apps are the features available in settings. Speaking of features, most only require you to choose from a dropdown menu, toggle a button, or fill a circle/box to activate. All extremely intuitive.
The server list is well-organized. All the servers are listed alphabetically under one tab, streaming servers with specific unblocking recommendations (e.g., DAZN, ESPN, etc.) clearly shown, and a favorites tab where you can add servers you know you’ll frequent. You can add any location to your Favorites list with a click. All your most commonly used servers will then be accessible from a single tab – no more scrolling required.
CyberGhost’s desktop apps are slightly more complicated than their mobile counterparts. The Settings panel has a few options; most are located in Privacy Settings. You also have to go looking for the autoconnect settings under Smart Rules. Basically, the desktop app takes some searching to find features that the mobile apps make easy to find.
Making users dig through subsettings for desktop apps is nothing new for a VPN, but CyberGhost’s mobile apps are so intuitive that there’s no reason not to apply that awesomeness to desktop apps.
Rating: 8/10
Why is CyberGhost based in Romania?
CyberGhost was founded in Bucharest, Romania, and has its primary headquarters there. It also has and has headquarters in Germany.
Romania is not part of the Five, Nine or Fourteen Eyes Alliances, which bodes well for building trust with users. The company was acquired by Kape in 2020, joining ExpressVPN, Private Internet Access (PIA), and ZenMate.
CyberGhost customer support
Between the 24/7 live chat and email support, it’s not difficult to find help. The Support Center on its website has installation guides, troubleshooting articles, and FAQs, all arranged into categories that make finding what you need simple. A large, well-organized Support Center may seem like a huge plus on the surface, but when we dug deeper, we noticed most of the 200 articles are 5-9 years old.
I’m not going to knock off points for articles mentioning older operating systems; that’s actually beneficial to anyone running an older version of Windows, Android, iOS, or macOS. What is troubling is that most of the articles have the author listed as ‘Permanently deleted user’, which indicates the person who initially wrote the article has been gone for a while.
This just looks unprofessional and sloppy. Additionally, we found multiple broken links when reviewing older articles. That leads me to a couple of conclusions: (1) no major upgrades have been made, so there was no need to update the information, and (2) CyberGhost doesn’t prioritize updating the articles in the Support Center.
We then opened a test live chat session to see if we’d get better results. One member of the team posed a basic question. Initially, the automated system handled the query, attempting to send him to the appropriate support article. Since he already knew using the Support Center may not be overly helpful, he clicked the ‘transfer to support’ link and was instantly connected to a live support agent.
The agent paid attention, asked clarifying questions, and took a couple of minutes to gather the information he needed. I had the same good experience with live chat; friendly, helpful, prompt support. Overall, excellent results.
A large, well-organized Support Center may seem like a huge plus on the surface, but when we dug deeper, we noticed most of the 200 articles are 5-9 years old.
I emailed a question regarding autoconnect for Android to test that aspect of customer support. The first email I received was the automated ‘what to expect email’ letting me know support would try to get back to me within 24 hours. I had a helpful response not even 8 hours later, very nice.
Basically, contact live support and ask for an agent, or send an email, for the best results. CyberGhost needs a refresh of its Support Center documentation. If nothing has changed, the least it could do is have a writer update links and ensure the content is still useful.
Rating: 7/10
Can you trust CyberGhost?
I saw no red flags indicating any reason to distrust the VPN CyberGhost hasn’t had any major incidents. There was a high-severity vulnerability reported by a security researcher regarding the Windows app in 2023, but it didn’t compromise VPN functionality. Users' data and connections remained protected. Essentially, the report is worth a mention, but doesn’t constitute a reason to distrust the VPN.
The VPN has a 4.0 Trustpilot rating, not as good in comparison to other top providers, but still decent.
Google Play, the App Store, and the Chrome Extension Store ratings are noted below, with the figures for each provider represented by the percentage of one-star scores. Primary focus was placed on Google Play and the App Store.
While CyberGhost ranked lowest, it was still above average and definitely still right up there with most competitors we tested.
Rating: 8/10
CyberGhost review: final verdict
Subscribe if:
✅ You like a no-frills VPN that does the job.
✅ Unblocking power and speed matter to you.
✅ You want live chat support that delivers.
Don't subscribe if:
❌ You need a VPN that works in China
❌ You want a functional ad blocker.
❌ The occasional app upgrade is a must.
Alternatives to CyberGhost
CyberGhost FAQ
How to cancel CyberGhost
You can cancel subscriptions on iOS and Android via their respective app stores. For desktop users, log in to your CyberGhost account, click on your profile logo, then select Subscriptions. Click on Cancel Subscription, and you’ll be asked to confirm cancellation.
Disabling automatic renewal won’t initiate a refund if you’re within the money-back guarantee window; you will need to contact CyberGhost’s customer support team.
Does CyberGhost work in China?
CyberGhost openly admits it doesn’t work in China, thanks to its lack of obfuscation or high-level privacy and security tools. If you want a VPN that works beyond the Great Firewall, check out our list of the best China VPNs.
Who owns CyberGhost?
Kape Technologies purchased CyberGhost in 2020. The company also owns Private Internet Access (PIA), ExpressVPN, and ZenMate.
How we test VPNs
We have a full explainer on how we test VPNs, but, in short, it goes something like this.
Firstly, we test the sign-up process. How easy is it to pay, and what options are there? From there, we install the VPN on a number of devices, make notes on the simplicity of the process, and whether there are any extra steps that introduce complexity.
Then comes the fun part. We use all the features, running tests to detect any problems like DNS leaks or faulty kill switches. We'll dive into the code if it's available, and see if there are any anomalies we think you might be interested in reading about.
We test the speed – 120 individual tests, daytime and evening – and connect to various servers to get a good idea of how robust the server network is, and what speeds you can expect to get in normal usage.
Streaming comes next. We test a wide range of global and regional streaming services to see how well each VPN can unblock content.
Customer support is also very important. So, if we have any queries along the way, we'll follow the avenues provided to see how well-prepared the support team is. This includes live chat, email, and ticketed systems.
Once we've done all of this, we'll have a good feel for the apps and will have found out if there are any usability quirks, or unique features that we really like.
We test and review VPN services in the context of legal recreational uses. For example:1. Accessing a service from another country (subject to the terms and conditions of that service).2. Protecting your online security and strengthening your online privacy when abroad.We do not support or condone the illegal or malicious use of VPN services. Consuming pirated content that is paid-for is neither endorsed nor approved by Future Publishing.
