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Fortune
Fortune
Erin Prater

CVS CEO says pharmacist burnout led to a walkout: ‘We are at the same level of demand as we were in 2021’ for COVID shots

(Credit: Fortune)

Pandemic burnout and “unprecedented demand” for updated COVID-19 boosters led to the recent walkout of CVS pharmacists in the Kansas City area, CEO Karen Lynch said Monday.

“I think you have to look at the entire environment,” she noted at the Fortune Most Powerful Women Summit, referencing recent strikes by the United Auto Workers and Kaiser employees. “There’s just a lot of unrest in health care.”

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