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The National (Scotland)
The National (Scotland)
National
Ninian Wilson

Customers of state-owned bank blocked from savings for WEEKS over log-in issues

Reports of NS&I customers being locked out of their accounts have persisted for several weeks

CUSTOMERS of the state-owned bank NS&I have furiously reported being locked out of their accounts for several weeks.

The introduction of a new two-factor security system for logins sparked outrage among customers, with reports of customers being blocked from accessing their savings persisting for around five weeks.

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