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Daily Record
Daily Record
Lifestyle
Lucy Leeson & Matthew Dresch & Rachel Williams

Customers fume that Mother's Day was 'ruined' by rotten flowers from Tesco and Waitrose

Major premium supermarkets across the country were accused of "ruining" Mother's Day this weekend, after customers were sent rotten and dead flowers.

Many customers looking to spoil their mum this past weekend would have flocked to stores for a bouquet of luxurious flowers to brighten up her day.

Unfortunately, many were left flocking to Twitter to vent their frustration at the likes of Waitrose, M&S and Tesco for delivering flowers that were "80% dead."

The drama unfolded after one shopper took to Twitter to fume about her "rotten" flowers from supermarket giant Tesco, reports Hull Live.

The shopper wrote: "Tesco you have the cheek to charge £10 for a bunch of flowers that would normally be £5 due to Mother’s Day. Opened them to find 80% rotten. To say I’m disappointed is an understatement".

Tesco replied to the woman apologising. In a Tweet, the supermarket giant said: "Hi there, I'm so sorry about the state of these Flowers. This is really disappointing. Please return these with the packaging and receipt. One of my colleagues at the customer service desk will be able to assist you with this.

Another customer said to Tesco: "I bought some flowers today for mothers day and one of them is actually rotten. What's the best way to get this resolved?"

Tesco replied: "Hi Paul, thanks for getting in touch. I'm sorry to learn the flowers you have bought from us for mothers day are not so good quality. May I ask if you could take the flowers and your receipt into store. My colleagues can look into this from there for you. Thanks - Aiden."

Meanwhile other shoppers expressed their disappointment at their flowers not being delivered on time.

James Shaw said: "@waitrose very disappointed that mothers day flowers will not be delivered on mothers day. I just hope this unexplained delay has not ruined mother's day for too many other mothers.. Come on Waitrose.. You are better than this."

M&S also came under fire for shoppers on social media from a shopper who blasted them for selling rotten flowers, reports The Mirror.

They tweeted: "One look at Twitter seeing people complain about the dying/dead discoloured squashed flowers people got for Mothers Day from @marksandspencer makes me glad I'm not the only one.

"I'm not usually one to complain but for the price this is shocking!"

The supermarket replied: "I'm sorry to see these. Please can you DM your full name, email address and order number (or delivery address)? We'll be able to help further - Emma."

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