A supermarket has left shoppers baffled after is stopped letting them in through the front door. Rather than being able to enter and leave the Sainsbury's store directly into the town centre in Stoke on Trent they are having to go via the car park.
The changes happened during the Covid-19 pandemic but remain in place today. Now customers are asking them to reopen the old entrance which is closer to the town centre.
The store is currently undergoing renovation works at its Stoke branch. It has promised shoppers a 'fantastic new look' once the work is completed.