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The Guardian - US
The Guardian - US
Technology
Blake Montgomery and Johana Bhuiyan

CrowdStrike apologizes for global IT outage in congressional testimony

people walking by row of blue screens
Screens show a blue error message at LaGuardia airport in New York, on 19 July 2024. Photograph: Yuki Iwamura/AP Photo

A CrowdStrike senior executive apologized for causing a global software outage that ground the operations of hospitals, airports, payment systems and personal computers around the world to a halt in July.

Adam Meyers, senior vice-president for counter-adversary operations at CrowdStrike, testified before Congress on Tuesday. Meyers will speak to the House homeland security cybersecurity and infrastructure protection subcommittee. In his testimony, he said: “I am here today because, just over two months ago, on July 19, we let our customers down … On behalf of everyone at CrowdStrike, I want to apologize.” He will say the company has undertaken “a full review of our systems” to prevent the cascade of errors from occurring again.

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