CrowdStrike issues apology for global IT outage in the form of $10 Uber Eats gift cards — which then don’t work

Crowdstrike red logo on a smartphone in front of a blue background.

What do you do if you push out a software update that causes a huge chunk of the planet's IT infrastructure to grind to a halt? If your name is CrowdStrike, apparently that involves offering $10 UberEats gift vouchers — some of which don’t actually seem to be working (via TechCrunch).

For those that don’t know, the CrowdStrike outage started on July 19, with Windows machines across the world crashing and being sent into an infinite boot loop — and a perpetual Blue Screen of Death. This was caused by a CrowdStrike software update, which could then only be fixed by manually deleting certain files from each individual machine. Needless to say, the cleanup was a huge undertaking.