The president and CEO of CrowdStrike, George Kurtz, has issued an apology for the global power outages resulting from a recent software update released by the company. These outages have disrupted critical services in sectors such as healthcare, travel, and broadcasting.
During an interview on NBC's Today show, Kurtz acknowledged the impact of the issue and assured that the problem has been resolved. He mentioned that as systems are being rebooted, they are gradually coming back online and functioning normally. Kurtz emphasized that CrowdStrike is actively collaborating with each affected customer to ensure a smooth restoration of services.
Kurtz clarified that the software update had affected a Microsoft operating system and indicated that further investigation into the compatibility with various operating systems would be conducted. He highlighted the company's ongoing efforts to assist customers in rebooting their systems and restoring operations.
Expressing regret for the disruption caused, Kurtz reiterated CrowdStrike's commitment to customer recovery and cybersecurity. He emphasized the company's dedication to safeguarding customers from potential security threats and ensuring the integrity of their systems.
In conclusion, Kurtz extended a sincere apology to all those impacted by the incident, including customers, travelers, and affected organizations. He reassured the public that CrowdStrike is working diligently to rectify the situation and provide necessary support to restore normal operations.
