David Graham believes positive engagement with fans is key to dealing with crowd trouble in the Irish League - and insists the problem is not just confined to Linfield.
The Blues have come under fire after last week's Big Two derby at the Oval was halted twice due to items being thrown onto the pitch from a section of the away support.
It remains to be seen what sanctions the Irish FA impose following the ugly scenes, which Graham and Linfield boss David Healy have publicly condemned.
Read more: Only two players escape Gary Hamilton's wrath as defeat leaves him 'disgusted'
Graham has already met with fans since replacing Pat Fenlon as general manager last month, and says the club have arranged another meeting with supporters ahead of next month's BetMcLean Cup final against Coleraine.
He said: "We have had ongoing engagement with fans since I came in and we have another meeting scheduled before the League Cup final.
"Everyone agrees fans can bring a positive atmosphere to Windsor Park. There have been issues before and fans have been spoken to in relation to certain songs and flares.
"We have been able to reduce that, but this isn't a Linfield problem, these are issues within the Irish League.
"I know other clubs have concerns with singing and the use of flares. We aren't the only club to throw missiles, but we wholeheartedly condemn last Tuesday's incidents.
"I have spoken with a board member today about setting up a meeting with the supporters' trust over the next couple of weeks.
"I think positive engagement is the way forward, and we want a positive environment for our supporters. Look what the IFA did with the Green and White Army. There was a 'bad element' there, but the IFA was able to eradicate that and look at the superb support there is now.
"My experience at Rangers taught me that you gain a lot more from engaging with fans than trying to work against them. Ultimately we all have the same thing and that's the love of Linfield Football Club.
"I am convinced that those who threw missiles last week don't love Linfield, and clearly they have no interest in anything or anyone but themselves.
"And clearly they're not welcome at Windsor or anywhere else because we don't want them."
While an unforgiving spotlight has fallen on Linfield since last week's ugly scenes at the Oval, Graham says a collaborative approach is needed to address the issue of crowd trouble throughout the Irish League.
"This isn't any single club's problem. If a supporter can get on the pitch at Tottenham Hotspur Stadium and try to hit a goalkeeper, then these kind of things can happen anywhere," he added.
"It is vital that the narrative doesn't become, 'this is a Linfield problem'. A cursory glance at social media over the weekend would highlight that there are other clubs who have had problems.
"For me, it is up to the IFA, NIFL and clubs to engage and push an all-club drive to improve supporter behaviour.
"The way to eradicate this is to work with the police and football authorities and find these culprits and ban them."
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