
Every day in Australia, thousands of people call a family violence crisis support line. Often, it’s someone experiencing family violence who fears for their safety and needs support to leave immediately.
These calls are made from shopping centre car parks, from the house of a trusted friend, from doctors’ offices and police stations. At the other end of the line, a family violence worker asks some questions to assess the risk, then a plan is made to support the victim to find a safe place to stay.