Trading Standards investigators say they have reached a compromise deal with electric heater company Fischer Future Heat Ltd following allegations of fraud and aggressive sales practices.
The family-owned Leicester business had faced criminal proceedings after it was accused of making false claims to customers about the suitability of its products. It was also accused of overstating how good they were at storing heat and of the savings they could make on household bills.
A trial was due to take place at Leicester Crown Court but the charges have now been dropped. The deal, signed by Fischer owners, husband and wife team Keith and Maria Bastian, includes a number of conditions for the business to stick to, including not referring to its salespeople as engineers.