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The Guardian - AU
The Guardian - AU
Lifestyle
Jesse Noakes

Crash course: how to haggle with insurers after a car accident

man looking at crumpled hood of damaged car
‘It’s always better to use the other party’s insurance if they have it’: what to do when you’ve had a car accident. Photograph: Beton studio/Alamy

My body knew the accident was coming a few minutes before it did. I’d just picked up my friend from the centre of a regional town and pulled back on to the highway when I felt a tension across my thighs like a shot of cortisol.

Moments later, waiting at the last set of lights before the open road, another car slammed into the back of my Subaru Forester and – almost a decade after getting my first car – my thoughts turned to insurance for the first time.

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