A mum-of-two has been left "traumatised" after the bulk of her possessions were binned by her housing provider, including family photographs and birth certificates.
Shellie Mullen, 34, arrived at her old property in Cramlington with the intention of packing things up in January, only to realise all her things were gone.
She said moving out was meant to be a "fresh start" for her son, 15, and daughter, 17, but instead it turned into a "living nightmare" as they don't have any of their things to make their new property a home.
