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National
James Robinson

Cramlington council tenant says authority still hasn't solved damp problem in his home

A man who has faced significant problems with damp in his home says it has still not been solved despite months of being "fobbed off".

Northumberland County Council tenant Dean Clifford lives with his mother and sister - who both have disabilities - in the High Pit Area of Cramlington.

His mother has lived in the same property since 1968 - but in recent months the family have been beset with a damp problem that has got so bad Dean's sister has said she wants to leave their home.

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Last month, Dean told the Local Democracy Reporting Service that the issue was so bad he had suffered health issues and feared for his elderly mum's life. The council said it would be meeting with Mr Clifford in a bid to solve the issues.

Since then more work has been carried out - but Dean says some issues still remain and he is now having problems contacting the council.

He said: "They have carried out some work and I have to say they've done a wonderful job, but I've taken photographs and there is mould actually growing behind the plaster on the membrane of the wall.

"It's not a very good situation. We called last week and still haven't had anybody call. The house is stinking.

"We've been told to just live our lives and they will get to us when they do. We've just been fobbed off left, right and centre.

"We haven't heard anything all week. It's a sorry state of affairs. My sister is talking about leaving the house."

Dean added that mould in parts of the house such as the bathroom is "turning blacker and blacker".

He concluded: "It's an absolute nightmare."

Northumberland County Council has said it is working with the family to resolve the issue.

A spokeswoman for the authority said: "We are working closely with the family to try and bring this matter to a close. We have carried out extensive work to the property to treat the dampness and are satisfied that the problem has now been resolved.

"Noting the tenants' view that they believe that dampness remains a problem, we are however in the process of commissioning an independent survey of the property which will hopefully provide reassurance to the tenants.”

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