A couple has sworn they will 'never fly with TUI again' after they were turned down from checking into their flight.
Penny Priestly, 59, and her husband Dug splashed £1,800 for a 10-day getaway to Benidorm. However, they were forced to miss out after arriving at East Midlands Airport on Tuesday, May 16, and were told they wouldn't be allowed to check in for the flight out.
After spending an hour in the queue, one of the employees looked at their tickets and stated they weren't allowed to fly. According to the couple, the only alternative that was offered to them by a supervisor was to go ask Jet2 for a flight, Nottinghamshire Live reports.