A couple say they were stuck for four hours in 'absolute mayhem' as they tried to leave the Arndale car park in Manchester city centre, following a Christmas shopping trip.
Protective packaging designer Chris Thornley, 52, and his partner had enjoyed a stroll around the shops and a visit to the Christmas markets when they decided to head back home to Rochdale to enjoy Saturday night. But after returning to their car, parked on the top floor of the car park, at 4.20pm the couple were unable to exit until 8.30pm.
During their ordeal, which saw the pair wait TWO HOURS to go down just one level from floor 13 to 12, Mr Thornley said "absolute mayhem" ensued - with drivers beeping their horns, fumes from the running car engines filling the air and people panicking that they were supposed to be at work or had children with them. Mr Thornley said one mother with a young child was sat with "her head in her hands."
