Loved-up couples often use Valentine's Day as an excuse to treat themselves to a romantic date night, sometimes even a weekend away.
Regan Ellis and her partner were no different, planning a night out locally with dinner and a short stay in a hotel but when they arrived their getaway turned into a nightmare.
They claim their room was an "absolute dump", covered in odd stains and left over bags of suspicious white powder - there was even the imprint of a face left on the window.
