A couple in their late 60s say their lavish holiday to Spain was ruined after Ryainar lost their luggage. Lorna and Desmond Kelly, both 68, booked a dream holiday to Mallorca but ended up spending most of it "in tears every day".
Loran claims she was forced to wash her underwear in the hotel room sink, and spend £600 on new clothes - an expenditure she couldn't afford. The couple describes the holiday as a 'disaster', saying they were 'only the clothes on our backs.'
Lorna and Desmond flew from Edinburgh to the Spanish destination on July 18, spending £628 on the Ryanair flights. Lorna is her 95-year-old father's full-time carer and says it took some persuading from her sister Elaine to go on the trip.