It's supposed to be one of those life-moments you will cherish for ever - getting the keys to a new home.
But when Sallyann Smith, 23, and finance Gareth Hawkins, 26, were about to move in to their three-bedroom home in Essex, they found the kitchen was 'unusable'.
They had already been told there was no heating and other services at the £385,000 new build home in Maldon when they were initially due to move in last June, the MirrorOnline reports.
