A British couple ended up on a holiday from hell when they were delayed for more than two days and had to stay in "disgusting" hotels.
Emma and Justin Bramwell said the hotels they stayed in were damp and infested with insects, despite the trip's eye-watering £7,000 price tag. The two-week break was all all-inclusive at the resort in Tulum, Mexico, through travel agents TUI, who have since apologised for the standard of service.
The pair did not return home until 54 hours after their return flight was due in, after being cancelled twice, reports the Liverpool ECHO. The couple, who are both 48, claim they were "treated like cockroaches" as they and other families were moved from hotel to hotel, after the delays at Cancun Airport on May 15.
