An elderly couple who faced winter with no heating have been gifted a new one for free thanks to an "angel in disguise". Ann and Keith Hartley , aged 71 and 74 have had issues with their boiler for the last nine years but this year it stopped working completely.
The couple were prepared to face a freezing cold winter as they could not afford to replace it due to soaring living costs and with their monthly pension earnings of around £1,000. Instead the couple reached out to Disabled and Elderly Plumbing and Heating Emergency Response (Depher).
The charity provides free plumbing and heating services to those in financial need and was founded in 2017 by James Anderson, 55, who came to assess the couples boiler at their home in Burnley, Lancashire.
