A couple who claim their £385,000 new-build had an 'unusable' kitchen after collecting their keys say they have lost hope in their fight for justice.
Sallyann Smith, 23, and finance Gareth Hawkins, 26, were initially due to move into their three-bed home – a property built by Crest Nicholson - in Maldon, Essex, last June.
However a day before, and after paying developer Crest Nicholson around £30,500, they say they were told the property had no services – including no heating.
