A couple claim they are £1,000 out of pocket after after British Airways wouldn't let them board a flight to see their son after two years spent apart due to the pandemic.
Derrick and and Sheila Gordon were expected to depart from Heathrow Airport for Los Angeles in December for their son's wedding in December..
But the pair from Oldham, Greater Manchester, arrived late to the airport for their connecting flight after being delayed at Manchester Airport because of additional immigration and customs checks.