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Chronicle Live
Chronicle Live
National
Catherine Furze

County Durham family hits out at bathroom 'nightmare' as dad battles terminal cancer

A County Durham foster carer is appealing for help to finish off her new bathroom after she claims she has been left high and dry by the company who originally started the work nearly six months ago.

Ellena Coleman, of Stanley, expected Eco Home Improvements, based in Washington, to address the outstanding issues in her bathroom after company director Darren Keall promised to speak to her when Chroniclelive contacted him in July. At the time, Mr Keall said: "Although things have not gone as smoothly as we would have liked, I feel we have bent over backwards to accommodate Mr and Mrs Coleman. I will be speaking to them this week to discuss the final snags and wish them well."

However, two months later, Mrs Coleman, 43, is still waiting to hear from the bathroom company, who Mrs Coleman and her husband, Mark, engaged to strip out their bathroom and fit a new one, starting in March. The couple, who have four children, originally decided to go with Eco Home Improvements as the idea of a stress-free renovation by one company from start to finish appealed to Mr Coleman, who has terminal cancer.

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