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Dublin Live
Dublin Live
National
Roisin Butler

Cost of living Ireland: Department of Social Protection issues warning on 'fraudulent' text messages

The Department of Social Protection has asked people to remain vigilant amid a wave of fraudulent text messages.

The fraudsters claim to be from the department and ask people to submit details in exchange for their cost of living payments. The scam operates primarily through text messages but people should also take note of phone calls claiming to be from the department.

Officials are urging people not to engage with the scam and avoid passing on any bank details. Staff from the Department will never ask for personal details via text message.

READ MORE: Social welfare Ireland: Date change to welfare payments this May Bank Holiday

The department's website says: "We are aware of fraudulent text messages claiming to be from the department. These texts will sometimes seek personal information or ask you to verify details, for example, for Cost of Living Payments."

They added: "If you receive a text claiming to be from the department, please do not engage and do not share any part of your PPS number, bank account details or any other personal information. If you have provided any bank details please contact your bank immediately."

The scam has emerged just days before the new €200 cost of living payment is due. The lump sum will be issued to over one million people on April 24 by the Department of Social Protection.

Meanwhile, people who submit personal information such as their address or phone number to fraudsters are asked to contact Gardai immediately. Official websites such as My Welfare and the Department of Social Protection's site should be relied on for seeking information about welfare payments.

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