Members of the public have been urged to make sure they're getting all the benefits they're entitled to.
Communities Minister Deirdre Hargey is encouraging people to 'Make the Call' to her Department's benefits advice service as the cost of living crisis in Northern Ireland continues to escalate.
The wraparound service supports people in accessing benefits and supports to which they are entitled but have not been claiming.
Read more: NI cost-of-living payments of up to £650 to be made in next few weeks
Minister Hargey said: “The key message of the campaign is that a quick call to us can make a lasting difference.
“Benefits maximisation is crucial to those who are struggling with rising costs and I would urge anyone who thinks they may have an entitlement to get in touch.
“Even if people have contacted us before, a change in circumstances may mean that your eligibility has changed and support may now be available.
“Our Make the Call staff can take you through any questions or issues that you have and advise of any supports that could be available to you.”
Last year the service supported 9,000 people in accessing £42 million in unclaimed benefits with figures showing that people who ‘Made the Call’ in 20/21 became £90 better off per week, on average.
The Minister continued: “Quite often people don’t realise there is support out there to assist them during difficult times so I am encouraging people to phone and talk to us about their situation.
“Staff will complete a needs assessment and connect members of the public to a range of supports and services.
“We are actively reaching out to those people who find themselves in situations where every pound generated, and every assistance offered, can help improve lives.”
The Make the Call Wraparound Service works in conjunction with a range of partner organisations such as the Northern Ireland Housing Executive (NIHE), Housing Rights, Dementia NI and Carers NI.
Additional supports available can include:
- blue badges for car parking or free bus passes;
- access to local groups to help maintain community connections and social independence;
- help with health costs;
- home safety checks; and
- assistance with reducing energy costs.
To 'Make the Call' you can phone 0800 232 1271; text ADVICE to 67300; Visit https://www.nidirect.gov.uk/contacts/make-call-service or email: makethecall@dfcni.gov.uk
Read more: Meet the team behind North Belfast's new community support scheme
Read more: Belfast bar owner speaks out on crippling costs and how they're managing
To get the latest breaking news straight to your inbox, sign up to our free newsletter.
