Technology has changed the way the world does business. Mobile and digital payment platforms, blockchain, cloud computing and artificial intelligence (AI) tools have all driven innovations in recent years. They allow businesses of all sizes to become more efficient and reach new markets.
For small and medium enterprises (SMEs), these advances can be especially powerful. SMEs are often the backbone of emerging economies. The World Bank estimates they provide between 60% and 70% of jobs in sub-Saharan Africa and about 40% of the GDP in low-income countries.
