Synchrony, like most employers, in 2020 embraced a hybrid model that combined at-home and in-office work.
In the years since, the financial services company has made big investments to support the shift in how Synchrony’s employees work. “The biggest area of experimentation for us is this new way of working,” said Synchrony president and CEO Brian Doubles, during a virtual conversation on Tuesday hosted by Fortune that was centered on workplace talent. “We’re failing all over the place, but we are having some success too.”
