With State-run oil marketing companies seeking biometric details, fingerprints, or retinal scans from over 2.33 crore domestic liquefied petroleum gas (LPG) consumers in Tamil Nadu, confusion reigns supreme due to lack of clarity about the procedure.
A senior citizen living in south Chennai said his son in Madurai had been told that unless the details were provided by this month end, he would not get his gas supply. “Now, I am worried whether I will get my cylinders. My fingerprints have vanished with time and due to age. I need to know if customers like me, who are unable to register their biometrics can be excused from this exercise. My agency has to reply to this query,” he said.
A 77-year-old lady from the western suburbs said she was already being made to travel to the fair price shop every three months to renew the letter authorising her relative who collected her provisions. “It is very hot. I cannot travel in this heat. I have had eye surgeries recently,” she said wanting to know if some other arrangements are possible to collect these details.
