They suffer from anxiety about aggressive drivers, get bewildered by exotic pets, and even experience a form of culture shock when moving from the West Coast to the East Coast. According to a recent presentation by an autonomous delivery executive, the artificial intelligence powering today’s sidewalk robots is navigating a set of struggles that feels startlingly human.
While the public often imagines autonomous robots as cold, calculating machines, the reality of deploying them in public spaces reveals a technology deeply concerned with social acceptance and survival. MJ Burk Chun, the co-founder and vice president of product design for Serve Robotics, addressed the Fortune Brainstorm AI conference with the argument that robots are just like us.
