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Tom’s Hardware
Tom’s Hardware
Technology
Jowi Morales

Concerns about medical note-taking tool raised after researcher discovers it invents things no one said — Nabla is powered by OpenAI's Whisper

Robot reaching to a doctor.

Researchers and engineers using OpenAI’s Whisper audio transcription tool have said that it often includes hallucinations in its output, commonly manifested as chunks of text that don't accurately reflect the original recording. According to the Associated Press, a University of Michigan researcher said that he found made-up text in 80% of the AI tool’s transcriptions that were inspected, which led to him trying to improve it.

AI hallucination isn’t a new phenomenon, and researchers have been trying to fix this using different tools like semantic entropy. However, what’s troubling is that the Whisper AI audio transcription tool is widely used in medical settings, where mistakes could have deadly consequences.

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