A parent’s complaint that NHS Tayside clinicians deviated from a care plan for their late child while in hospital has been dismissed by the Scottish Public Services Ombudsman (SPSO).
A decision notice published by the body reveals the parent complained staff failed to follow an Anticipatory Care Plan (ACP) at Ninewells Hospital in Dundee and “did not take their views into consideration”.
It says the parent also complained about what they considered to be the “inappropriate use” of high-flow oxygen.
