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Fortune
Fortune
Technology
Claire Zillman

Companies are trying to do too much with AI, says IT CEO

(Credit: Stuart Isett—Fortune)

Many CEOs are buying into the AI revolution wholeheartedly, but a study published by MIT in July was a wake-up call to the challenge of extracting value from the new technology. The report found that 95% of organizations are getting no measurable return from their investment in generative AI.

Scaling gen AI projects beyond the pilot phase is fundamental to turning the current AI hype cycle into real ROI. How can companies get over the hump? For starters, they should stop trying to introduce AI to every facet of operations, says Abhijit Dubey, CEO of NTT Data, an IT services and consulting company. 

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