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The Conversation
Murugan Anandarajan, Professor of Decision Sciences and Management Information Systems, Drexel University

Companies are already using agentic AI to make decisions, but governance is lagging behind

Businesses are acting fast to adopt agentic AI – artificial intelligence systems that work without human guidance – but have been much slower to put governance in place to oversee them, a new survey shows. That mismatch is a major source of risk in AI adoption. In my view, it’s also a business opportunity.

I’m a professor of management information systems at Drexel University’s LeBow College of Business, which recently surveyed more than 500 data professionals through its Center for Applied AI & Business Analytics. We found that 41% of organizations are using agentic AI in their daily operations. These aren’t just pilot projects or one-off tests. They’re part of regular workflows.

At the same time, governance is lagging. Only 27% of organizations say their governance frameworks are mature enough to monitor and manage these systems effectively.

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