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The Guardian - AU
The Guardian - AU
Business
Elias Visontay Transport and urban affairs reporter

Coalition accuses Qantas of ‘cherrypicking’ data in Senate inquiry into pay-on-delay scheme for customers

Three 'cancelled' flights on an airport sign
The Coalition’s proposed ‘pay-on-delay’ bill seeks to adopt an Australian version of a scheme in place in the European Union. Photograph: James Gourley/AAP

The Coalition and consumer groups have accused Qantas of cherrypicking data to invert the conclusion of a study when the airline argued against laws to compensate delayed passengers.

On Monday the Qantas domestic chief executive, Markus Svensson, appeared before a Senate committee hearing into the Coalition’s proposed “pay-on-delay” bill, which seeks to adopt an Australian version of the scheme in place in the European Union.

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