Co-op Bank customers voice anger as business payments taken twice

The Co-operative Bank has almost 5 million customers, including 95,000 accounts for small and medium-sized businesses. Photograph: Maja Smiejkowska/Reuters

Co-operative Bank customers have hit out at the lender after a glitch led to payments being taken twice from some business accounts.

Customers said they had been pushed into their overdrafts because of the problem, which has resulted in previous payments, sometimes made several weeks before, being duplicated.