Client spending on artificial intelligence (AI) has moved beyond experiments or proofs of concept to a concrete roadmap that signposts investment returns, Hexaware chief executive R Srikrishna said, pointing to the altered budget allocation priorities for the technology that now dominates Wall Street market cap sweepstakes.
“The difference compared with last year in how clients are spending on AI is that they no longer want experimentation alone and expect a measurable return on investment immediately, sometimes within one or two months,” Srikrishna told ET.
