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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Civil service pension scheme owes me £21,300, five months after retiring

UK money
The reader wonders how to provide evidence of a failure to reply. Photograph: Warren Bourne/Alamy

I retired from the civil service five months ago and I’ve still not received my pension. I’ve complained to the Civil Service Pension Scheme (MyCSP) repeatedly, but it doesn’t reply.

The Pensions Ombudsman says they need evidence that MyCSP has not responded to my complaint. How can I provide evidence of a failure to reply?

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