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Bangkok Post
Bangkok Post
Business

Cities Take the Lead in Setting Rules Around How AI Is Used

Amsterdam has a website that documents how the city government uses algorithms to deliver services. (Photo: Reuters)

As cities and states roll out algorithms to help them provide services like policing and traffic management, they are also racing to come up with policies for using this new technology.

AI, at its worst, can disadvantage already marginalized groups, adding to human-driven bias in hiring, policing and other areas. And its decisions can often be opaque -- making it difficult to tell how to fix that bias, as well as other problems.

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