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Fortune
Fortune
Sheryl Estrada

Citi CFO Mark Mason on how AI powers a global advantage

Mark Mason (Credit: Courtesy of Citigroup)

Good morning. As AI becomes table stakes for business efficiency and risk management, Citigroup’s edge lies in how it uses technology to amplify its global reach, says CFO Mark Mason.

Citi (No. 21 on the Fortune 500) serves clients in more than 180 countries, with a physical presence in over 90 countries. Its longstanding global presence—rooted in decades of serving multinationals and maintaining institutional operations even in markets where it has exited consumer banking—remains central to its strategy. “That credibility shows up because a lot of people who lead our franchise in those markets are from those countries,” Mason told me in our conversation this week. “That’s been incredibly valuable for us.”

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