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Fortune
Fortune
Preston Fore

Citi CEO Jane Fraser swears by Warren Buffett's golden rule for dealing with conflict at work: 'Never, ever respond to that email in anger'

Jane Fraser (Credit: John Lamparski/Getty Images)

Even at the top of the business ladder, CEOs are still learning how to lead more effectively—and often turning to their peers for guidance. For Citigroup CEO Jane Fraser, that guidance came from legendary investor and former Berkshire Hathaway head Warren Buffett, who once shared with her two pieces of advice for handling difficult people and tense workplace situations.

The first? “He said, ‘You can always call them an asshole tomorrow.’ Really good piece of advice,” Fraser recalled at an event at Stanford’s Graduate School of Business last month. “So, never in anger, respond to that email.”

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