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Fortune
Fortune
Sheryl Estrada

Cisco is rolling out AI agents to every single one of its 90,000 employees

In this photo illustration, a Cisco logo is displayed on a smartphone with Artificial Intellingence (AI) symbols in the background. (Credit: Getty Images)

Good morning. Mark Patterson has spent 26 years at Cisco Systems, which is long enough to watch the company navigate multiple technology cycles. But he says nothing compares to what’s happening now.

“AI is the most significant technology transition that we’ve seen in probably our lifetime, and I think Cisco was right at the heart of it,” Patterson, CFO since July 2025, told me. That includes not just building the infrastructure powering the AI economy but embedding AI into how the business runs.

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