Sometimes Aunty Jane doesn’t always get the size right on your supermarket pyjamas, while Grandpa Jo may have bought you a new book that you’ve already read. These things do happen, and so, to help shoppers out, a number of retailers extend their return policies to give customers time to get their money back, or exchange a gift.
John Lewis, Boots and Amazon are among the retailers offering shoppers more time to swap out their Christmas gifts, but there's a fine line between refund deadlines, exchangeable items and gift card policies, the Liverpool Echo reports .
With planned postal strikes in place this year, Christmas deliveries are expected to be a lot busier than normal, so shoppers looking to return unwanted presents or wrong items are being urged to check the deadlines to avoid being turned down for a refund.