Chime refunds $977 amid Sun-Times questions, as neo-bank apps face thousands of consumer complaints

Roderick Woodson of Morgan Park was shocked when scammers stole $997 from his Chime Financial account — and frustrated when he couldn’t get help from the fintech company. (Anthony Vazquez / Sun-Times)

Roderick Woodson was wrapping up some errands using his Chime Financial card when two texts alerted him he had a problem with the app.

“Did you try to use your Chime card … for $80 at 6358 W. 111th St., Chicago Ridge?” the first text asked, referring to his app-based account. Then another: “Did you try to use your Chime card … for $60?”