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Fortune
Fortune
Sydney Lake

Chili's is winning fast-casual dining while others are floundering because it made itself brutally efficient. Its new approach to fries is the perfect example

Chili Kevin Hochman Fortune McDonald
Chili's CEO Kevin Hochman (Credit: Photo courtesy Chili's)
  • Chili’s is winning the fast-casual war by prioritizing value and operational efficiency. And the proof is in the pudding: Same-store sales jumped more than 30% last quarter, and the restaurant is ranked among the best for foot traffic. “We’ve brought back Chili’s,” CEO Kevin Hochman said.

Chili’s golden years were in the 1980s and 1990s. The casual-dining chain was growing quickly and was beloved by families and employees alike, Kevin Hochman, CEO of Brinker International, which owns Chili’s, told Fortune. 

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